Thank you for writing to Amazon.com to bring this to our attention.
Your message has been forwarded to our security department, and we will investigate the situation. Please note that you may not receive a personal response.
In all likelihood, the message you received was not sent to you by Amazon.com. We strongly advise that you *not* send any information about yourself back to this individual (especially your credit card number or any personal information).
If you have already submitted any personal information to this person via e-mail or on a potentially fraudulent web site, you may wish to contact Customer Service for assistance. To send an e-mail to Customer Service, please visit https://www.amazon.com/contact-us
In the future, if you are ever uncertain of the validity of an e-mail, even from us, don't click on any supplied links--instead, type our web site address "https://www.amazon.com" directly into your browser and follow the regular links to Your Account. Many unscrupulous spoofers mislead consumers by displaying one URL while taking the visitor to another.
By typing in a well-known address you can avoid this trick.
Also, please be assured that Amazon.com is not in the business of selling customer information. Many spammers and spoofers use programs that randomly generate e-mail addresses, in the hope that some percentage of these randomly-generated addresses will actually exist.
If you are trying to contact us about something other than a spoofed e-mail message, please contact Customer Service for assistance. To send an e-mail to Customer Service, please visit https://www.amazon.com/contact-us/
If you encounter any other uses of the Amazon.com name that you think may be fraudulent, please do not hesitate to contact us again.
Thank you again for taking the time to notify us of this situation.